Terms of Use

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE SAILGP WEBSITE, AS THESE WILL APPLY TO YOUR USE OF THIS WEBSITE. IF YOU DO NOT AGREE WITH THEM, PLEASE LEAVE THIS WEBSITE IMMEDIATELY.

About us
www.Store.SailGP.com (“Our Website”) is a site operated by F50 League GB Limited (“we/us/our”), with its registered office at 114a Cromwell Road, London, England, SW7 4ES, United Kingdom. We operate our Website.

To contact us, please email store@sailgp.com.

When we use the words ‘we’, ‘our’ or ‘us’ in this Privacy Policy, we are generally referring to F50 League GB Limited, its subsidiaries, its parent company Oracle Racing, Inc. and any subsidiaries of such holding company, and any affiliates established and operated worldwide. Therefore references to us, may include: the owners and operator of the global SailGP series, event operators, SailGP-owned teams and other aspects of the control and operation of the SailGP series.

Acceptance of these website terms of use
These website terms of use, together with the documents referred to in it (the “Terms of Use”) are the terms on which you may make use of Our Website and any digital products made available via Our Website, including without limitation any applications and/or mobile applications. Use of Our Website includes accessing, browsing, or registering to use Our Website.
By using Our Website, you confirm you accept the Terms of Use, and you agree to comply with them. If you do not agree to these Terms of Use, you must not use Our Website.
We recommend you retain a copy of these Terms of Use for future reference.

Where to find information about us and our products
You can find everything you need to know about us, F50 League GB Limited doing business as ‘SailGP’, and our products on our merchandise website, or from our sales staff on site at our events, before you order. We also confirm the key information to you in writing after you order, by email.

When you buy from us you are agreeing that:

Sometimes we reject orders.
We charge you when you order
We pass on some increases in VAT.
We're not responsible for delays outside our control.
Products can vary slightly from their pictures.
You're responsible for making sure your measurements are accurate.
You have a legal right to change your mind.
You have rights if there is something wrong with your product.
We can change products and these terms.
We can suspend supply (and you have rights if we do).
We can withdraw products.
We can end our contract with you.
We don't compensate you for all losses caused by us or our products.

Sometimes we reject orders
Sometimes we reject orders, for example, because a product is unexpectedly out of stock, because you are located outside our delivery areas, as stated on our website or because the product was mispriced by us. When this happens, we let you know as soon as possible and refund any sums you have paid.

We charge you when you order
You will be charged when you place your order. Therefore, your order will be simultaneously received, accepted and processed (unless rejected as described above).

We pass on some increases in VAT (and similar sales taxes as applicable, including GST)
If the rate of the applicable sales tax changes between your order date and the date we supply the product, we adjust the rate of the applicable sales tax that you pay, unless you have already paid in full before the change in the rate of the applicable sales tax takes effect.

We're not responsible for delays outside our control
If our supply of your product is delayed by an event outside our control, we contact you as soon as possible to let you know and do what we can to reduce the delay. As long as we do this, we won't compensate you for the delay, but if the delay is substantial you can contact us to end the contract and receive a refund for any products you have paid for, but not received.

Products can vary slightly from their pictures
A product's true colour may not exactly match that shown on your device or in our marketing or its packaging may be slightly different. All sizes, weights, capacities, dimensions and measurements indicated on our website can be out by up to 2%.

If you bought online, you may have a legal right to change your mind
Your legal right to change your mind. For most of our products bought online (unless stipulated on the product page), you have a legal right to change your mind about your purchase and receive a refund of what you paid for it, including the delivery costs. This is subject to some conditions, as set out below.

Your legal rights

30 days to change your mind, online sales only (where local laws require a shorter period, that will apply).

You pay costs of return

When you can't change your mind. You can't change your mind about an order for:
a) products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them;
b) goods that are made to your specifications or are clearly personalised; and
c) goods which become mixed inseparably with other items after their delivery.

The deadline for changing your mind. If you change your mind about a product you must let us know no later than 30 days after the day we deliver it. If your purchase is split into several deliveries over different days, the period runs from the day after the last delivery.

How to let us know. To let us know you want to change your mind, contact our Customer Care Team.

You have to return the product at your own cost. You must return your product to us within 14 days of notifying us that you have changed your mind. Returns are at your own cost.

You can send the product back to us using an established delivery service by registered mail or similar tracked mail service. If you do this you should keep a receipt and other evidence from the delivery service including the tracking number that proves you have sent it and when you sent it. If you don’t do this and we don’t receive the goods at all or within a reasonable time we won't refund you the price. We may ask to see your tracking number to verify return status. For help with returns, including our collection arrangements for products which can't be posted, contact our Customer Care Team.

We do not refund delivery costs. For example, we don't refund any money have paid for delivery or delivery at a particular time or any import or customs duties you may have had to pay.

We will not allow a refund if you have used or damaged a product. If you handle the product in a way other than simply trying it on and returning it to its bag (which may be opened but should not be discarded) we will not allow your refund,. Additionally, we will not allow your refund if the product's condition is not "as new", price tags have been removed, or accessories are missing.

When and how we refund you. If you tell us you've changed your mind about a product that hasn't been dispatched or one that we're collecting from you, we refund you as soon as possible and within 14 days. If you're sending your product back to us, we refund you within 14 days of receiving it (or receiving evidence you've sent it to us). We refund you by the method you used for payment. We don't charge a fee for the refund.

You have rights if there is something wrong with your product
If you think there is something wrong with your product, you must contact us. We honour our legal duty to provide you with products that are as described to you on our website and that meet all the requirements imposed by applicable local laws in your jurisdiction.

We can change products and these terms
Changes we can always make. We can always change a product:
a) to reflect changes in relevant laws and regulatory requirements;
b) to make minor technical adjustments and improvements, or to slightly change designs (e.g. to reflect the fact that marks and logos may change from time to time). These are changes that don't materially affect your use of the product.

We can suspend supply (and you have rights if we do)
We can suspend the supply of a product. We do this to:
a) deal with technical problems or make minor technical changes;
update the product to reflect changes in relevant laws and regulatory requirements; or
b) make changes to the product (see We can change products and these terms).

We let you know, may adjust the price and may allow you to terminate. We contact you in advance to tell you we're suspending supply, unless the problem is urgent or an emergency. If we suspend supply, or tell you we're going to suspend supply, for more than 30 days you can contact us to end the contract and we'll refund any sums you've paid in advance for products you won't receive.

We don't compensate you for all losses caused by us or our products
We're not responsible for losses you suffer caused by us breaking this contract if the loss is:
a) Unexpected. It was not obvious that it would happen and nothing you said to us before we accepted your order meant we should have expected it (so, in the law, the loss was unforeseeable).
b) Caused by a delaying event outside our control. As long as we have taken the steps set out in the section We're not responsible for delays outside our control.
c) Avoidable. Something you could have avoided by taking reasonable action, including following our reasonable instructions for use.

To the extent that you use a product for the purposes of your trade, business, craft or profession then, save in respect of any liability which cannot legally be limited, our total liability to you for all losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to what you paid for the product and all claims for loss of profit or indirect or consequential loss are wholly excluded.

We use your personal data as set out in our Privacy Policy
How we use any personal data you give us is set out in our Privacy Policy located at: www.store.sailgp.com/privacy-policy.

You have several options for resolving disputes with us
Our complaints resolution mechanism. Contact us and our team will do their best to resolve any problems you have with us or our products.

Resolving disputes without going to court. Alternative dispute resolution is an optional process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. This may be relevant in your local jurisdiction.

You can go to court. These terms are governed by English law and wherever you live you can bring claims against us in the English courts. We can claim against you in the courts of the country you live in.

Other important terms apply to our contract
We can transfer our contract with you, so that a different organisation is responsible for supplying your product. We'll contact you to let you know if we plan to do this, and it shall not be in any event an entity outside our corporate group.

You may not transfer your contract with us to someone else.
Nobody else has any rights under this contract. This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.

If a court invalidates some of this contract, the rest of it will still apply. If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.

Even if we delay in enforcing this contract, we can still enforce it later. We might not immediately chase you for not doing something (like paying) or for doing something you're not allowed to, but that doesn’t mean we can't do it later.

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